FlightDial Support

Most often the sky really is empty at that range. Turn the Digital Crown to widen the dial out towards 50 km before assuming something is wrong.

Other things worth checking:

• The watch needs a working internet connection.
• Coverage comes from volunteer receivers and is thin in some regions, especially at low altitude.
• Aircraft that do not broadcast ADS-B never appear.

To confirm the app itself is working, swipe to the Heathrow dial. It is busy at almost any hour, and it works even with location switched off.

A small "N↑" near the top means the dial is locked north-up rather than following your compass. That happens when:

• "Rotate with compass" is switched off in the app's settings;
• location access is off, since the compass needs it;
• the watch has no compass (Series 4 and earlier); or
• you are looking at another airport's dial, where a wrist compass would mean nothing.

FlightDial needs your location to place aircraft relative to you. To change it: Watch Settings, then Privacy & Security, then Location Services, then FlightDial.

With location denied the app still shows the time, and the Heathrow dial still shows live traffic.

A dash means no count has been recorded yet. Open the app once and let it find traffic; the complication then shows how many aircraft are within 20 km of you.

It updates on the system's schedule rather than continuously, so it can lag the app by a few minutes. That is normal and is what keeps it cheap on battery.

Open settings, tap "Unlock other skies", then "Restore purchases". The purchase follows your Apple Account, so a reinstall or a new watch is usually already unlocked without doing anything.

It is a one-time purchase, not a subscription, and it is enabled for Family Sharing. Refunds are handled by Apple through reportaproblem.apple.com.

FlightDial only fetches aircraft while a dial is on screen. When your wrist drops, the screen dims, or you switch apps, it stops entirely.

Aircraft data comes from adsb.lol community data, under the ODbL licence. It can be delayed or incomplete, so FlightDial is for interest rather than operational use. See the Terms of Use.

The app collects no data about you: see the Privacy Policy.

Email [email protected] with your watch model, watchOS version, and what you saw. A screenshot (side button and Digital Crown together) helps more than anything else.